“If you can’t measure it, you can’t manage it.” - Edwards Deming.
This is a myth.
The actual quote is "It is wrong to suppose that if you can’t measure it, you can’t manage it—a costly myth."
The most dangerous part is that people see the word "manage" and assume it must be a quote about managing the performance of people.
It's not. It's about process.
@raiderrobert I had to buy it second hand but the book “4 Days with Dr Deming” was well worth a read.
Plus his 95% rule. https://youtu.be/NWYxPoI3vZg?si=ERxxII_9xe20QlGQ
Thanks for reminding me
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